Privacy policy
Clear, straightforward information on how your details are handled when you call or submit a plumbing service request.
Our simple privacy commitment
John The Plumber is an owner-operated local trade service. When you reach out for help with a leak, a water heater, or a clogged drain, your phone number and address stay strictly between you and John. We do not sell leads or spam your inbox.
1. Information we collect
When you call or send a request through this website, we collect only the necessary details required to understand your plumbing issue and arrange service. This includes:
- Your name and phone number for direct callback
- Your email address for confirmations and written estimates
- Your street address or city in the Greater Kansas City Metro
- A description of your plumbing problem (leaks, water heater issues, drain backups, or fixture repairs)
2. How your information is used
Your details are used solely to assess your repair needs, provide upfront quotes, and schedule on-site service visits. You communicate directly with John—there are no automated marketing campaigns, third-party dispatchers, or sales reps.
- Diagnosing residential and commercial plumbing issues
- Calling you back directly to coordinate dispatch and arrival times
- Sending itemized receipts and written job estimates upon request
3. Data protection and non-disclosure
We respect your privacy as a homeowner or local business. Your personal information is never sold, rented, leased, or traded to third-party marketing companies, lead brokers, or outside contractors.
- Strict confidentiality: your address and phone number stay private
- No corporate middlemen: John manages service records directly
- Secure digital handling for all website contact submissions
4. Website analytics and cookies
This website uses standard, non-invasive cookies and basic analytics to monitor general traffic trends and confirm that our emergency calling links and contact forms function correctly across devices. We do not track you across unrelated websites.
- Anonymous traffic volume and device browser compatibility
- Form delivery reliability and page load speed tracking
- You can disable cookies in your browser settings at any time without losing the ability to call us directly
5. Questions or updates regarding your details
If you have any questions about this privacy notice, want to update the contact details on file for past work, or need a record removed, reach out to John directly: